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Frequently Asked Questions
Do I have glass coverage on my policy? Will it cost me anything to get my glass repaired or replaced?

If you carry comprehensive insurance in SC, you have glass coverage. South Carolina state law requires all auto insurance companies to waive your deductible for auto glass repair and replacement. This means you will owe $0 out-of-pocket for your glass repair or replacement.

What if my car has liability only?

Liability insurance only covers damage to another party's vehicle. Damages to auto glass are not covered under liability only insurance.

Do I need to contact my local agent or insurance company before I contact Charleston Auto Glass?

No, we can assist you through the whole process from start to finish. We will be your advocate and make sure you get the quality repair or replacement that is covered under your insurance policy.

How long does a windshield repair or replacement take?

In general, a windshield replacement takes between 45 minutes to one hour. Because we use one of the fastest curing urethanes in the industry, you can usually drive within 15-30 minutes after our technician finishes the job. Windshield repairs can take between 5-15 minutes.

How long before I can drive?

Between 15-30 minutes for a windshield replacement, immediately for a windshield repair. Our technician will let you know if it's necessary to wait longer on your particular vehicle.

Will a windshield repair cause the damage to disappear?

Windshield repair restores the integrity of the auto glass and improves the appearance of the damage. Its main purpose is to keep the damage from turning into an even larger crack. It's very rare for a chip to disappear, which is why we recommend replacing the windshield if the damage is in your line-of-view.

Why Choose Us?
  • We are a locally owned and operated auto glass company serving the tri-county area since 2002. Our certified technicians use the best materials.
  • We make auto glass repair and replacement convenient for you.
  • We are a locally owned and operated company.
  • We only use the highest quality glass and materials.
  • We verify insurance coverage and get approval for you.
Charleston, West Ashley
In-Shop and Mobile Service Map
(843) 766-8488
1049 Jenkins Road
(Just Off Sam Rittenberg Blvd)
Charleston, SC 29407
North Charleston / Summerville
Mobile-only Service
(843) 766-9116
Ashley Phosphate Road
North Charleston, SC 29455
Mt. Pleasant
Mobile-only Service
(843) 766-9116
North Shelmore Blvd
Mt Pleasant, SC 29464
John Upshaw Downs, Jr., President
Phone (843) 766-8488
Fax (843) 766-8410